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Questions and answers

How long does delivery take?

It depends on the product and is shown on every product page.

Is shipping really free?

Yes, on every order to a US address, with tracking emailed as soon as it ships.

Do you ship outside the US?

Not yet. We currently ship to addresses in the United States only.

What if it arrives damaged or doesn't work?

If it arrives damaged or isn't what you ordered, email us a photo within 7 days of delivery. If it has a quality defect, email us within 25 days. We'll send a replacement or a full refund, and you don't need to send it back.

What isn't covered?

Damage from drops, misuse or normal wear and tear. We're happy to help if you're unsure; just email us.

Can I return something I don't like?

Sales are final except for items that arrive damaged, wrong or defective, or get lost in transit. In other situations, we may offer a discounted replacement. See our Returns page for details.

How do I track my order?

Use the link in your shipping email, or enter your order number on our Track order page.

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